Poker Support

Freerolls, Tournaments and Rake

1. What are Freerolls and Tournaments?
2. What are the different kinds of tournaments?
3. What is my Freeroll eligibility and what are coupons?
4. What are raked hands?
5. Poker Free Money
6. How do I register and de-register for Freerolls and tournaments?
7. What happens if I am disconnected during a Freeroll or a tournament?
8. Can I watch tournament tables?
9. What happens if a Freeroll or tournament is shutdown or cancelled?
10. What is the Tournament Payout structure?
11. What is Hand For Hand Mode and when does it happen?
12. I am unable to register for a tournament and am told that somebody already has with the same IP address

1. What are Freerolls and Tournaments?

   Freeroll: A Freeroll is a Tournament with no buy-in or entry fee. Also does not allow for any re-buys.

   Freezeout Tournament: A freezeout Tournament is a Tournament where you can not re-buy.

   
   

2. What are the different kinds of Tournaments?

   Scheduled - these are tournaments scheduled by OddsMaker.com to start at a specific time. OddsMaker.com Freerolls can be found under the scheduled tab.

   Sit & Go - These are tournaments that will only start once the required number of players has been reached. Registered Sit N Go Tournaments are usually single table tournaments.

   Satellites - These are tournaments that 'feed' winners into bigger tournaments. Satellites are held in various stages leading up to a large tournament such as a WPT, WSOP or OddsMaker.com special event.

   Special - These are tournaments arranged by third parties and hosted by OddsMaker.com. For example if you have a local Poker club, you may like to hold an online tournament at OddsMaker.com - contact customer support.

   
   

3. What is my Freeroll Eligibility and what are Coupons?

   Once you have qualified for a tournament, a pop-up message will advise you a coupon has been awarded and for which tournament you are now eligible to enter.

   A list of coupons issued to your account can be found under the Coupons tab in the poker software. Once you have a coupon you can simply register for the corresponding tournaments.

   To check your Freeroll eligibility, simply visit your 'Player Admin' page. Your 'Player Admin' page can be accessed from the poker software lobby.

   Please check our Featured Tournaments section for our freeroll listings, and visit our Tournaments Schedule for up to date schedule.

   
   

4. What are Raked Hands?

   Raked hands are when a small amount is removed from the pot of real money ring games as a fee to use the poker server. Our rake chart shows how we rake our games. When playing, if a small amount of the pot is moved to the left of the board cards then a rake has been taken. You will only be counted in a raked hand if you have contributed to the pot (bet or posted a blind). We also have a "No flop, No drop" policy, whereby we take no rake if the hand ends before the flop. Every $1 spent on tournament entry fees = 1 raked hand (note - rake is counted on the entry fee, not buy in).

   
   

5. Poker Free Money

   Free Money is the promotional currency used when crediting bonuses to player accounts. Free Money, once transferred to your Poker Free Money account is converted to real money just by playing on our site. Poker Free Money never expires!

   The number of Comp Points you must earn to convert Free Money and awarded Real Money amounts can be found in the ‘Coupons / Free Money’ tab of the poker software.

   
   

6. How do I register and de-register for Freerolls and Tournaments?

   To register, simply double click on the Freeroll or Tournament that you wish to enter and click on the 'Register' button in the bottom right hand side of your screen.

   You must ensure registration before the start time. For Freerolls and scheduled tournaments, registration usually begins 2 hours before and will finish 1 minute prior to commencement.

   Sit N Go Tournaments also require registration; however there are no time limits. Registration begins when a table is available and will finish when the required player total is reached.

   To unregister from any tournaments, click the 'Unregister' button in the tournament details. Any buy-in cost will be refunded if you de-register prior to commencement.

   
   

7. What happens if I am disconnected during a Freeroll or a Tournament

   If you are disconnected during a Freeroll or Tournament you can log in again and still have your seat. Keep in mind you will continue to post blinds during the time you are disconnected.

   
   

8. Can I watch Tournament tables?

   In the tournaments details (choose the tournament and click "details") all of the tables being played at are listed in the "Tables" chart in the bottom left hand corner. Double click on a table name from the list to open that table. If you want to find the table a certain player is seated at, double click on the players name in "Players and Results" table.

   
   

9. What happens if a Freeroll or Tournament is Shutdown or Cancelled?

   From time to time Freerolls and Sit N Go Tournaments may need to be shutdown or cancelled. If a tournament is shutdown then it will be rescheduled or bonus freerolls will be offered.

   
   

10. What is the Tournament Payout structure?

    See OddsMaker.com's Tournament Payout structure.

    
    

11. What is Hand For Hand Mode and when does it happen?

    Hand For Hand Mode is used in all Multi-Table Tournaments and allows all tables to play the same exact number of hands at critical times. The following chart is used to determine when Hand For Hand Mode will start and stop.

    See OddsMaker.com's Hand For Hand Mode chart.

    
    

12. I am unable to register for a Tournament and am told that somebody already has with the same IP address

    The way home networks are configured, players are not able to enter Tournaments at the same time as other players on the same network. Players can however with Private Tournaments & Sit N Go Tournaments.